Why Comcast DOESN’T suck.
Now I know many people out there absolutely hate Comcast for whatever reason. Many reasons are have solid bases, yet others are solely based on one poor experience with an underpaid CSR or over-stressed tech. As the laws of the universe have it, no large entity can be perfect. Thus it can be expected for each company, person or thing to have it’s off days.
I’ve had my fair share of bad experience, yet somehow Comcast has managed to remain ‘good’ company to me and keep me a happy customer. Problems were fixed, apologies were made, issues resolved timely. Comcast has had plenty of opportunity to make my life miserable and yet they haven’t. Guess it’s my only gripe that Comcast’s only screw up is that they have yet to screw up.
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